Customer Success Portal
Become a SOCi Expert, register for training courses today!
Solutions for all of your frequently asked questions
Join the conversation, and see SOCi's announcements
Contact the SOCi Support team today
Paid social engagements, like comments and mentions, are a critical part of ...
Make it easy to always know when you have a new comment or mention on a boos...
Social engagements are comments and mentions on your social media posts. Pai...
SOCi supports paid social engagements for both Facebook and Instagram. The s...
The multi-select Engagement Types filter now provides you the ability to eas...
When working with SOCi SmartBots, there are some Facebook settings that you ...
How to set your account settings, navigate through the SOCi platform, and familiarize yourself with the interface.
Learn how to view and engage with you online reviews.
Learn how to manage your content by creating and scheduling posts along with setting up posting plans.
Create and launch Facebook and Instagram ads with completely customizable audiences, dynamic text, and images-for mult locations at once.
Learn about all the reporting capabilities within the SOCi platform, including how to track metrics and insights.
Important information regarding each social network including types of content to post and overall strategy.
Learn some best practices for posting to your social networks and responding to reviews.
For an additional fee, SOCi can enable a feature to maintain accurate & consistent information across 100's to 1000's of business listings and networks.
Build automated chat flows to deliver 24/7 customer care and lead generation.